Setting up a service account for Exchange or Office 365

These instructions outline the steps required to allow your InboxAI Solutions Specialist or [email protected] to access a collection of mailboxes on your Exchange or Office 365 server.

  1. Create a new mailbox for ZoomInfo InboxAI (ex:[email protected]).
  2. Give the new mailbox delegate access to the target mailboxes. Here is the detailed help article.
  3. Register the new mailbox with ZoomInfo InboxAI – detailed help article.
  4. Email the target user list along with your InboxAI Questionnaire.

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