G-Suite – Setting up a Service Account

ZoomInfo InboxAI is using Google’s OAuth 2.0 for Server to Server Applications and OAuth 2.0 to Access Google APIs to access mailbox data. Here are the steps: 

1. Log in to the admin console at https://admin.google.com 

2. Click “Security” 


3. Click “Advanced settings” 


4. Under “Advanced settings / Authentication” click “Manage API client access” 


5. Enter the client ID into the “Client Name” field and scopes into the “One or More API Scopes” and click “Authorize”. 

The client ID that goes into “Client Name” field is a 21-digit number rather than a web domain as suggested by the example. The client ID for the ZoomInfo InboxAI app is 118237920369539805520   

The scopes required by ZoomInfo InboxAI are as follows and must be copied as-is into the scopes field (everything between the quote signs, with quote signs themselves excluded): “https://mail.google.com, https://www.googleapis.com/auth/calendar, https://www.googleapis.com/auth/calendar.readonly, https://www.googleapis.com/auth/userinfo.email, https://www.googleapis.com/auth/userinfo.profile” 

 6. When the service account is authorized, this fact will be reflected on the list page as follows. The blurred-out region under the “Client Name” field must contain the client ID used when authorizing the service account in the previous step. 



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